Privacy Policy & Personal Data Protection
Last updated: August 2026. This Privacy Policy details how Urunk collects, processes, secures, and protects personal information in strict compliance with Moroccan Law No. 09-08 (supervised by the CNDP) and the European General Data Protection Regulation (GDPR).
1. Data Controller & Regulatory Commitment
Urunk ('we,' 'our,' or 'us') is committed to safeguarding the privacy of website visitors, prospective audit requesters, and contracted hospitality and corporate clients. Whenever you browse urunk.com, submit a diagnostic request, or engage our agency for web engineering, SEO, or paid media services, personal data is processed lawfully and transparently under the supervision standards of Morocco's CNDP (Law No. 09-08) and the EU GDPR.
2. Categories of Personal Data We Collect
We strictly limit data collection to the minimum information required to prepare your audit and deliver contracted services:
- Professional Identity Data: Full name, hotel, riad, or company name, city of operation, and professional role.
- Contact Data: Business email address, telephone number, and voluntarily submitted WhatsApp contact details.
- Technical & Usage Data: Anonymized IP address, browser version, device type, visited pages, and performance metrics used to maintain fast, accessible user experiences.
3. Purpose of Processing & Lawful Basis
We never sell, rent, or trade your personal data to third-party data brokers. Information collected is used exclusively to: (a) prepare and deliver your complimentary website speed, SEO, or direct booking audit within 24–48 hours; (b) manage project onboarding, milestone communication, and billing for contracted clients; (c) monitor site security and Core Web Vitals performance; and (d) satisfy statutory accounting and legal obligations under Moroccan law.
4. Cookies & Privacy-Respecting Analytics
Our website uses essential technical cookies required for bilingual navigation and form security, alongside privacy-compliant analytical cookies that aggregate anonymous traffic trends. You may configure your browser preferences at any time to block or delete non-essential cookies without losing access to our informational resources.
5. Data Retention, SSL Security & Your Individual Rights
All form submissions on urunk.com are protected by end-to-end HTTPS/TLS encryption and restricted to authorized project strategists. Inquiry records that do not transition into an active agency agreement are purged or anonymized within 24 months. Under Moroccan Law No. 09-08 and GDPR, you hold the right of access, rectification, erasure ('right to be forgotten'), restriction, and objection at any time.
To exercise any of these privacy rights or submit a data protection inquiry, please contact our compliance team in writing at contact@urunk.com or by mail at 3 Rue El Kadi Lass, Maarif, Casablanca, Morocco. All verified requests receive a formal response within 30 calendar days.